Privacy Policy

Effective Date: October 8, 2025

Kids Dreams Matter (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when interacting with our websites, programs, and communications — including text messaging (SMS/MMS) campaigns.

1. Information We Collect

We collect information to help us connect children, families, and supporters with our mission. This includes:

  • Personal Information: Name, email address, phone number, and other contact details provided voluntarily through forms, surveys, or registrations.
  • Messaging Data: Consent records, message logs, and communication preferences for Application-to-Person (A2P) messaging compliance.
  • Technical Information: IP addresses, device identifiers, browser type, and similar data collected automatically through cookies and analytics tools.
  • Donation and Transaction Data: Information collected when making a contribution or purchase, such as billing address and payment details (processed securely through third-party providers).

2. How We Use Your Information

We use your information to:

  • Send updates, alerts, and notifications about our programs, events, and campaigns.
  • Provide support to children, schools, and families participating in our programs.
  • Verify user identity and ensure compliance with telecom and privacy regulations.
  • Improve our website, services, and communication experience.
  • Comply with federal and state laws, including CTIA, TCPA, and A2P requirements.

3. Messaging (SMS/MMS) Consent

By providing your mobile number, you consent to receive text messages from Kids Dreams Matter and its affiliated organizations related to your participation, updates, and donations.

  • Opt-In: You will not receive messages unless you have explicitly opted in via web form, keyword, or written consent.
  • Opt-Out: You may opt out at any time by replying STOP to any message. You will receive one confirmation message once unsubscribed.
  • Message & Data Rates: Standard rates may apply depending on your carrier.
  • Message Frequency: Varies based on your engagement with our programs and campaigns.

Your consent to receive messages is not a condition of any purchase or donation.

4. Data Sharing and Third-Party Services

We do not sell or rent your personal information. We may share limited data with:

  • Messaging providers and carriers for delivery and compliance with A2P regulations (e.g., Trust Center, Twilio, or equivalent).
  • Payment processors for secure donation and transaction processing.
  • Analytics, hosting, and security providers to maintain and improve our systems.

All third parties are contractually required to protect your information and use it only for authorized purposes.

5. Data Retention and Security

We retain personal information only as long as necessary to fulfill our mission and legal obligations. We use industry-standard security measures, including SSL encryption, secure storage, and limited-access systems, to protect your data from unauthorized access or misuse.

6. Children’s Privacy

Our programs serve children and families. We comply fully with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under 13 without verified parental consent.

Parents or guardians may review, correct, or request deletion of their child’s information by contacting us directly.

7. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information.
  • Withdraw consent for communications at any time.
  • Request details about how your data is used or shared.

To exercise any of these rights, please contact us using the information below.

8. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted at https://kidsdreamsmatter.org/privacy-policy. Continued use of our website or participation in our programs after any updates constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Kids Dreams Matter
High Point, North Carolina, USA
📧 info@kidsdreamsmatter.org
🌐 https://kidsdreamsmatter.org